Introducing Video Calls and Meetings on goLance

Introducing Video Calls and Meetings on goLance

goLance has been working diligently to upgrade the benefits and features it offers its users. We are proud to introduce video calling as a form of communication between clients and freelancers. As an added bonus, you can also schedule meetings with freelancers, initiating a date and a specified time to call or message.

Video Calling

The video ccall feature is available to clients whom have posted a job position. It works concurrent with the Messenger System already in place.

As a client, you can invite freelancers to a video call and interview them through the goLance platform, as opposed to using outside an outside application such as Skype, Facebook Messenger, or LinkedIn.

Only clients can start video calls, so they should be pre-planned through goLance messenger to be scheduled.

How to Complete a Video Call

From the messenger page on goLance, simply click on the freelancer you would like to call, and then you will see one of two options available next to their name.

Freelancer is Online

If the freelancer is actively online and signed onto goLance, you will see the phone icon colored in green.
available-call.jpg

Simply click on this icon, and then a new window will appear, asking to confirm the call to the freelancer.

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Click on the green icon, and then the call will begin.

Freelancer is Offline

If the freelancer is inactive and is not signed onto goLance, you will see the phone icon colored in gray.
unavailable-call.jpg

You can still initiate a call if the freelancer is offline. Simply click on the gray phone icon, and a new window will appear.
offline-call.jpg

Click on the green phone icon, and the call will initiate. The screen will display the following.
offline-progress.jpg
At this point, you will be waiting for the freelancer to become available online, after signing onto goLance.

If you would like to end the call, simply click on the red phone icon.

During the Call

Once you have successfully connected with the freelancer, your screen will show the following.
outgoing-video2.jpg

The four icons from left to right on the bottom are:

  • Camera On/Off, allowing you to turn off your camera or back on.
  • Mute, which mutes your microphone.
  • End Call.
  • Text during call, which opens a box to send messages.

In the top right, you can expand the call to fullscreen. The smaller image is what your camera is displaying to the freelancer.

This is and example of texting during a call.
text-during-call.jpg

How to Schedule Meetings

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goLance also has the capability to create and schedule meetings. As a client, you can schedule meetings through the messenger service with freelancers.

When you select the freelancer you want to contact, the calendar and phone icons will appear.
calendar-icon.jpg
Click on the calendar icon, and a new window will open.

schedule-me2.jpg

Scheduling a meeting is simple, and only requires you to:

  • Select the date.
  • Select the time and duration.
  • Add a description of the meeting.

After you have filled out the scheduling form and submitted it, the freelancer will receive a notification, confirming that they were invited to the meeting.

schedule-freelancer2.jpg

F.A.Q.s

  1. Does this service have a cost?

No. The video calling service and scheduling service are free of charge.

  1. Do I have to download anything or upgrade anything?

No. Video calling and scheduling are all conducted through your web browser.

  1. What browsers are compatible with goLance?

Mozilla Firefox, Google Chrome, and Apple Safari. Internet Explorer and Microsoft Edge are not compatible with the video calling service.

  1. I am a freelancer, how can I call a client?

As a freelancer, you cannot initiate a call to a client, nor schedule any meetings.

  1. What if my freelancer doesn't have a web cam?

It is important to confirm with your freelancer through messaging whether they have the equipment to participate in video calls. If they have a headset with a microphone, then they can participate in voice-only calls.

  1. What happens if a freelancer misses a call from me?

When a call is missed, an e-mail is sent to the freelancer's registered address automatically, notifying them of the missed call.

If you have any questions or comments, please leave them below.

Thank you for working with us.

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Posted 10 months ago

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